Berkadia Main Careers Site -

Office Manager at Berkadia Main Careers Site

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Updated: August 7, 2017


The Office Manager will be responsible for overseeing all day-to-day operations of their office.  They will support the production efforts of all Mortgage Banking and Investment Sales professionals in their office.   In addition, the Office Manager will work closely with the Office Leader to ensure that an open, collaborative environment is maintained, and will facilitate communication and information sharing across the team and throughout Berkadia. 



  • Coordinates the operational production of their office and ensuring smooth flow of deal activity and transactions;

  • Provides support as needed in the closing of debt and sales transactions;

  • Handles all incoming and outgoing monies as it relates to; good faith, rate lock deposits, origination, broker and loan boarding fees;

  • Ensures that application fees, third parties, extension and broker fees are paid and that clients are remitted any excess “good faith” funds or other deposits;

  • Supports business development efforts and works with the production team to coordinate client calls, meetings, events and conferences;

  • Manages and coordinates the efforts of any other needed administrative staff;

  • Coordinates the development and placement of the loan closing protocol for all closed transactions;

  • Works with the Office Leader to maintain image as a regional thought leader by co-developing relevant press articles for publication, and identifying forums and panels for the Office Leader’s participation;

  • Provides updates to the team’s regional marketing materials, as needed;

  • Manages that office’s content on the Company’s CRM system, including posts to Chatter; serves as the office expert on the functional components of the CRM system and other production supporting technologies;

  • Manages the Leads for the office.



  • High School Diploma, GED/equivalent certification or equivalent military experience; Bachelor’s degree in a related field preferred;

  • Minimum of five (5) years of experience as an administrative assistant, executive assistant or office manager; previous experience supervising administrative staff preferred;

  • Experience using a CRM and MS Office Suite: Word, Outlook, Excel, etc.

  • Ability to be flexible, work with tight deadlines in a team environment;

  • Ability to multi-task and stay organized; possess a strong attention to detail;

  • Demonstrate excellent verbal and written communication skills.

Appy as requested only